SUBURBAN STAIN PO Box 808 North Hollywood CA 91603 US customerservice@suburbanstain.com For your convenience we offer Visa, MasterCard and PayPal as secure payment methods. Any other payment methods will be accepted only from customers who have an Alternate Payment Authorization Code, which may be obtained by contacting the Customer Service representatives at SUBURBAN STAIN. Please email requests for an Alternate Payment Authorization Code to apac.request@suburbanstain.com. We do not accept any unsolicited cash, money orders or other payment alternatives and cannot be responsible for such payments if received by SUBURBAN STAIN via mail to the above PO Box. Shipping rates are calculated and added to your order at the end of the check-out process, based on shipping location and cost of your order. Orders shipped to verified military base addresses will receive complimentary shipping -- our small way of saying a huge THANKS to the troops. Sales tax of 7.25% is added to orders from all California residents. Sorry, The Man made us do it. SUBURBAN STAIN uses the United States Postal Service for all shipping. Whenever possible we use US Priority Mail and Global Priority Mail for faster, safer delivery. Returns are for store credit only. To return or exchange merchandise, please contact wrong@suburbanstain.com obtain a Return Authorization Code. SUBURBAN STAIN cannot accept responsibility for any items returned to us without a Return Authorization Code. Questions regarding any of the above policies, or any other concerns about this site or its contents should be directed to merchmistress@suburbanstain.com.